Privacy Policy

1. Our commitment

Celestra Technology and Industry respects your privacy. We collect, use and disclose personal information only for identified and reasonable business purposes and apply safeguards appropriate to the sensitivity of the information.

2. Information we may collect

Depending on how you use our website, we may receive information you provide directly, such as your name, email address, company or organization, subject and message submitted through our contact forms. Our hosting and security systems may also process technical information such as IP address, browser information, timestamps and security logs.

3. Why we use information

We use information to respond to inquiries, provide requested product or technical information, operate and secure our website, maintain business records, improve our services, and comply with applicable legal obligations. We do not use contact-form information for unrelated purposes without appropriate consent.

4. Consent and marketing

Submitting an inquiry allows us to respond to that inquiry. We will not treat a general contact-form submission as blanket consent to receive ongoing promotional email. Where commercial electronic messages require consent, we will manage consent and unsubscribe requests in accordance with applicable Canadian requirements.

5. Service providers and international processing

We may use hosting, email, security, analytics or other service providers to operate our business. Information processed by a service provider may be subject to the laws of the jurisdiction where that provider processes or stores it. We require service providers handling personal information on our behalf to use appropriate protections.

6. Retention and safeguards

We retain personal information only for as long as reasonably required for the identified purpose, legal obligations and legitimate business record-keeping. We use administrative, technical and physical safeguards appropriate to the sensitivity of the information.

7. Access and correction

You may contact us to ask about personal information we hold about you, request access or correction, or raise a privacy concern, subject to applicable law.

8. Cookies and website technologies

The website code does not set analytics cookies or load a third-party analytics service. Successful form responses and download clicks can emit local browser events without form contents or email addresses. These events are not stored or transmitted to an analytics provider by the website code. Hosting and security logging may still apply.

9. Privacy contact

Privacy Officer — Celestra Technology and Industry
1771 Robson Street
Vancouver, BC V6G 3B7
Canada
info@celestratechnology.com