SUPPORT
Firmware
Firmware resources for CELESTRA devices.
Prepare a model-matched firmware update
Firmware must match the exact device and hardware revision. Contact support for firmware availability, release notes and installation instructions for your model.
Request an update
Provide the model, current firmware version and the reason for updating. Request compatibility and recovery instructions together with the package.
Request an update →Update preparation
Use the manufacturer-supplied procedure and a stable power source. Preserve settings and avoid interrupting the update. SQM product pages describe wireless updates; confirm the procedure for your model.
Update preparation →